Arzana Referral Program — Terms and Conditions

What you earn

Refer us to a qualified manufacturer or distributor who signs a contract and you earn 10% of their first-year base contract value, up to $100,000 per referral. There is no limit on how many referrals you can make.

Who qualifies as a lead

To be eligible for a referral payout, the contact you refer must meet all of the following:

• Based in the United States
• A manufacturer or distributor
• Between $25M and $500M in annual revenue
• Not currently in active conversations with Arzana at the time of your referral

How to refer

1. Send your contact our booking link and have them schedule a call directly: https://form.arzana.com/hub
2. Email william@arzana.com with their name, company, and a sentence on why they are a fit

The booked call is your proof of referral. No booked call means no referral credit.

Deal requirements

For a referral to qualify for payment, the following must all be true:

• The contract must be signed within 90 days of the first call with Arzana
• The contract must be for a minimum of $48,000
• The contract must cover a full 12-month term

Deals that close after 90 days from the first call do not qualify, regardless of circumstances.

How and when you get paid

Payouts are tied to when Arzana receives payment from the customer:

• If the customer pays in full upfront: You receive your full referral fee in a single payment within 30 days of contract signing.
• If the customer pays monthly: You receive your referral fee in monthly installments, paid within 30 days of each payment we receive from the customer.
• If the customer churns: Payments stop at the point the customer stops paying. You are not entitled to the remaining unpaid portion of the referral fee.

Referral fees are calculated on the base contract value only. Upsells, expansions, and renewals are not included.

If multiple people refer the same contact

If more than one person refers the same contact, credit is determined by what the contact reports on their intake form when booking their call:

• If they name one referrer, that person receives full credit
• If they name multiple referrers, the fee is split evenly among those named
• If they name no one, no referral fee is paid

Self-referrals

You may refer yourself. The same rules apply — book a call through our Calendly link and reach out to william@arzana.com to register your interest.

What we reserve the right to do

Arzana reserves the right to:

• Modify or discontinue this referral program at any time with 30 days notice
• Deny payment if we reasonably determine that a referral was made in bad faith or in violation of these terms
• Request documentation to verify a referral before issuing payment

Questions

Email william@arzana.com with any questions about the program or a specific referral.